Customer Reviews
See What Our Customers are Saying
At Helping Hand Auto, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Helping Hand Auto to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Helping Hand Auto:
Helping Hand is the absolute best auto repair shop in the industry! Very friendly, fast, and reliable service! Joey is a solid guy!
Tab God Fitts
Thank you Amber and mechanic that worked on my car, She drives so nice now!
Cynthia Hendricks
A great, honest shop that does what they can to have your vehicle looked at asap. They've been great at handling a multitude of issues my mother and I have run into.
David Brodeur
I love this shop. Amber is amazing. They became my mechanic awhile ago and I will not go anywhere else. This is the only shop I send anyone to. It's important I have a mechanic I can trust. My vechile is a 2004 ford with only 88,000 miles. If anything is wrong they address it honestly and affordability. They also have done some body work and it came out amazing especially when they had to match older yellow paint.
Stacy Bahr
So grateful for the work that Helping Hand Auto did to get my son's car ready to go for him. Not only did they do an amazing job on some body work needed on the car but also went out of their way to repair the cars antenna in quick fashion. Highly recommend them.
Nathan Truitt
First time customer and will return. Highly recommend for prices, Amber went above and beyond to find the best prices. She also kept open communication throughout the process, putting my mind more at ease. Big shout out to her, as well as Tim for getting my HHR out extra fast so I could make it to work on time! Thank you SO much to Helping Hand Auto, car is running better than ever
Morgan Turnage
Helping Hand Auto has been our family's go-to for all our auto service needs for over a decade. Knowing we can trust them to take great care of our vehicles, provide honest and affordable estimates, and deliver quality work is truly a blessing we don't take for granted. Thank you, Helping Hand Auto, for consistently offering exceptional service and for always being kind and courteous throughout the process. You rock!
Jamie Maurer
I have a 23 Chevy Silverado Duramax and a 22 vette and I trust Helping Hand auto to work on both my vehicles. Great ownership, knowledgeable professional technicians that find solutions with integrity! Highly recommend Helping Hand Auto
Drew
Helping Hand is a trustworthy establishment. Rest assured your vehicle will be cared for with integrity and transparency. I always leave with a smile.
James Sierra
I had someone back into me and damage my truck pretty significantly. I called Joey and the crew and they had my truck back to better condition than it was before the accident. There attention to detail and speed is better than anywhere else I have been. They even gave me an unbelievable deal on some things I wanted to fix on my truck unrelated to the accident I was in. 3rd time I have taken my vehicles in to them over the years and I am always very grateful and pleased with their work. 10/10 recommend. I refer everyone I know to them. Thank you again for the great work Helping Hand!! -James
James Groenewold
The shop did Great work. The people are Nice. Showed me what needs to be done and what's Not a Priority. Very Honest. Definitely going back. And Recommend to Everyone.
T Wittern
They were great in repairing my car. Was always updated on what the insurance company needed. I'd recommend them to friends for
Jay Zlochower
Once again, Helping Hand Auto saved us. Our alternator went out on our car, and they took care of everything right before Christmas, too. That alone was amazing. They are always nice and explain everything. They will always be our go to mechanics.
Jimmy Abrahamson
Amber has been amazing. Absolutely the best place to bring your car for any body work, mechanical issues, really just about anything. They'll get it done and put your best interest as a priority. They work really well with insurance adjusters too!!!!
Nick V.
I got into an accident in I-17, just over a hour away from their shop. Amber quickly reached out to Hollywood Towing company to help. I was with my 11yr old, Amber carefully made this decision based on this fact and my experience was wonderful! They are communicating with my insurance company to help push this process along. So happy I called them!
Hannah Ogden
They were extremely polite and informative. The process was done in a timely manner at a fair price. They are friendly and honest people. Will be coming back and recommending them as well.
Kirk
Amber was amazing and also Lupe the technician was fantastic. Totally recommend this place.
Elizabeth Quigley
Five star experience, for five star pricing. Customer service was great. The work was done fast. Communication was great. Very pleased with my experience.
Michael Dixon
Professional staff with amazing experience, quality service and affordable price bringing back local craftsmanship.
Jimmy C.
Best mechanics in town ! Good honest and dependable people . i would recomend them to everybody
Scott Matie
Customer service is great, timely manner fixing my car and this is thr only shop I bring my cat to.
Ernest Fisher
They had some very nice people working here that were very helpful. The service was quick with fair prices.
Patrick Haney
Finding an honest mechanic today is a major accomplishment just in itself, but finding an honest, trustworthy, reliable mechanic that also does on point accurate repairs...practically non-existent, but one does exist! Helping Hands Automotive & Marine Repair is THE shop for all your automotive repairs & maintenance! This has got to be THE BEST auto mechanic in the valley...friendly staff, qualified technicians, reasonable rates, & repairs you know that are done right the first time with the piece of mind that the parts used on your car or truck meet or surpass OEM recommended equipment. I've been going here for anything I might need done since 2015 and will not go anywhere else! Everything I've ever had done here has been done with precision diagnosis getting the job done right everytime. I've never been surprised by what service has been performed, and they always will give you a heads up if anything extra comes up along the way so you know what to expect with no surprises to you or your wallet. It's obvious staff here take pride on what they do, your car will know it and once you're behind the wheel you'll really know it! There's been a few times I've walked away from other auto shops with issues unresolved, incomplete repairs, or taken to the cleaners, but I've never had this feeling or problem with Helping Hands. If you're not going here, you're not getting the best, try em once and you'll be convinced! The guys & gals here are too good to keep a secret! I can't thank Helping Hands enough for taking care of me taking care of my ride, no matter which one it's been.
Blaine Tarpley
I was referred by a friend to try out this shop around the first of the year in 2015, and it's been the the only automotive repair shop I have or will ever take any vehicle I own to here in the valley. They provide honest vehicle maintenance and repair without pushing unnecessary services, or making up some bogus problem you just have to have fixed. Straight to the point resolve the issue car care with the best attention to quality work I've ever seen in a shop. If you try them out once you'll be a customer for life!
Shano
Joey, Ashley and the team were friendly, professional, and got my car in immediately to be checked out. Ashley was very responsive and kept me in the loop of exactly what was going on with my vehicle. The mechanics were able to diagnose my car's recalled engine immediately. These guys are honest and very trustworthy. I will for sure be coming back to your shop in the future & will recommend Helping Hand Auto to others! Thank you , thank u, thank you
Lacey Greer
I got introduced to this shop recently and have used them a few times now. Ashley and Lupe were very nice, informative and straight up about work that needed to be done. This is the shop I will be using from now on because they seem very honest and knowledgable. 5 stars and a high five!
Nicholas Canelake
The Helping Hand mechanical team is fantastic. Lupe is beyond professional and intelligent and goes above and beyond to make people feel they are in good hands. I would recommend this place to my mom.Looking for a honest mechanic shop, look no more. Thank you for all your hard work and help.
Charles Watson
110% I would recommend them to anyone. I would give them more stars if I could. Very satisfied with the work they've done
Michael Newberry
Love the experience I get when coming to Helping Hand Auto! They have fixed my AC, done multiple oil changes, and replaced my alternator! Lupe and Bill always are very professional and make sure they let me see my car on the lift prior to any repairs being done. They take the time to educate me on what needs to be done and why! Very trustworthy and honest mechanics.
Emily S
These guys are honest and very professional. Would recommend to everybody. Fun people!!
Timothy Kent
Nice to know there's an honest shop in town. Can't put a price on honestly and integrity and Helping Hand does it right across the board.
Famous
I had my own parts. They told me the work would take 2 hours and I checked in at 2pm. Car was done at 3:45pm Perfect
Joe Neely
To Do LIST: 1.)schedule repair. Engine light illumi.2.)yet drives and seems fine. see your at the shop soon.
Cecilia Anaya Santa Cruz
I normally do repairs myself but I needed a lot of work done on the front suspension system and steering and I just didn't have the time. They did a great job - no more squeaks - the ride was better and most importantly they actually charged slightly less than they estimated which was better than the usual I have experienced elsewhere! Friendly, straightforward, fair and done with integrity.
Kim Humphrey
Great customer service, which im not used to when it comes to Auto shops, these guys are awesome and I will definitely be back!!!!
Devin clough
Best Shop ever! Everyone here is very honest and genuinely wants the best for the customer and the life of your car. Amber is rad and Joey is the man!
Jon Silver
Provides honesty that you don't get from other shops. I recently paid cash for a 08 Acura MDX from a kind of shady/ private / probably an unlicensed dealer. (I know... I know...) After a few days I noticed it shifts hard while changing through P, R, N, D... My immediate thought was that, I just bought a car with a bad transmission. Someone referred me to Joey at Helping Hands auto and I am so happy that I went there first! They gave me a thorough explanation on what was wrong with the MDX and the two techs I spoke to were so nice and even showed me which parts needed to be replaced and why... Turns out I needed motor mounts and a few other things that were expected when buying a 12 year old car. Oh and the lady (forgot her name) at the service desk, was really nice and helpful as well! She made up an invoice of everything needed and how much it would cost, (including labor)... All around I just got really good vibes from this shop!
L Campa
I'm new to this place and they are honest. Brought my sons mustang in for a 2nd opinion after another shop said I needed a head gasket. Helping Hand found a leaking freeze plug and now the mustang is good as new for a fraction of the cost I would have paid the other guys!
Ed Perez
Joey and his team are some of the best in the business. They do great body work and just recently added an interlock calibration and installation service. Love this place!!!
Johnny Lazaro
I've been coming here for a little over two years now. Honestly, I should replace the car by now, but they somehow always pull it back out of the grave. Lupe is always doing his best to save me money and get the car back on the road. I've had all sorts of repairs done here, from a used AC compressor, engine leaks and rekeying the ignition. Prices are fair and I always trust what they recommend. Will continue to come back!
Samantha Kough
We pulled in to helping hand with a ac problem and they were closing, Lupe offered to still help even though they were closing and check our AC. What a great feeling to be helped even though they were closing. I defenetly recommend this shop.
Joe Amoroso (Joseph Amoroso)
The staff and mechanics here are amazing! Super honest and professional. Really fair prices and the work is done well and timely. Highly recommend! Have brought a couple cars here and always have had a good experience
Sara
Can not thank you enough. Hard to find honest people that have integrity now a days. Went above and beyond to help me and my family out. Could have cost us hundreds. Thank you!! Good karma will follow!!
Chris Mericle
Very helpful and knowledgeable. They didn't end up working on my car, but directed me to the place that could help me.
Stacy B.
I take all of my company vehicles to helping hand Auto. These guys are trustworthy reliable competent and fair priced.
Mike Elia
Helping Hand Auto provides such trustworthy, fair, and great repair service. The owner Joey is super nice and works with you to do what needs to be done to get your car up and running again. This small business really earns its name as they truly believe in helping their customers. Joey and Lupe and the other mechanics really know their way in and out of an engine like nobody's business! I highly recommend Helping Hand Auto!
Susan Rienzo
I had a great experience and would hands down recommend this place above any other place in the area, All work done in a timely manner The mechanic who worked on my car came out to tell me before and after they did the work, and the most important thing for me is that they are 100% honest.I highly recommend them !!!
Tal Cohen
GRATE service as usual, varry good prices also. Work completed before the time estimate they told me. JOLLY GOOD SHOW.
Patrick Mcluty
We took the wife's car in to get checked out because it was having issues starting and some of the AC actuators under the dash have been clicking for a few years. We were scheduled to be on our way out of town for a memorial in a few hours from when we dropped the car off so our time was limited. Janelle checked us in quickly, courteously, and professionally. I asked to be called with a price before the work took place and Janelle made sure to call me before Lupe began the work with different options to ensure we stuck within my family's budget. Lupe even called me to let me know of another actuator that was out promising that the extra work could be completed in line with my family's tight schedule and budget. Unfortunately, one of the actuators that was ordered came with a faulty motor but Lupe did right by making sure the settings were set for cool air flow and left the actuator unplugged so we did not have to deal with that annoying clicking noise on our road trip to Cali. I have had other mechanics do half of the work while I paid full price and not be honest about it leaving me to find out about it later so I really appreciate Lupe keeping it. We will be bringing our car back to finish the replacement of the actuators. If you are looking for an honest mechanic shop, with fair prices, that work with integrity then I recommend Helping Hand Auto and Marine.
Jesse Oxford
Hands down the most honest mechanic I found in Phoenix! I was shopping around for an air injector pump and valve for my Tacoma for a long time, and Joey and his team were able to do the work in a good time frame at the most honest and fair price that I've seen. He doesn't try to nickel and dime, nor does he tack on additional repairs when not necessary. Would definitely recommend anyone to stop by if they need any sort of work done on their vehicle
Andrew Bird
Been taking my cars to Helping Hand for years and for good reason. Awesome staff, great service, fair prices and they stand behind their work. I always refer my friends to Helping Hand and have never had one come back disappointed I did. If you are having any issues with your car don't hesitate to get it in to the team at Helping Hand and get it taken care of the right way the first time around!
Grace Wins
I would send my family to this repair shop. They are very fair, and Joey says what he .means.& means what he says....
Dawnmarie Davison
They are absolutely awesome and inexpensive. I will be back!!! Great staff, family owned.
Jack Byrd
Had an amazing experience, they were quick, thourough and fair. It's not often you find an auto shop who is this committed to customer satisfaction and service. I will use them exclusively going forward! Thanks guys!!
Matt Gascon
I've had several things done to my vehicle they are very professional courteous and informative unfortunately there was a problem with one of the parts but that was okay because they stood behind their work and fixed all the problems that arise from the broken part and all I'm very satisfied and would recommend them to just about anybody
Joseph L. Gillespie
This shop is awesome! They have taken care of me every time I have ever came in for something. Whether it be them taking the intake manifold off or just tightening a bolt, always took care of me in a satisfactory manor. Definitely recommend these guys.
Jacob Garman
These guys were very very good very professional very clean and the prices are right
Dennis J
Joe Landin, his wife Kelly, and his staff are the best. They make you feel like family and go aboce and beyond to take care of their customers. The top notch service will have you come back for their help again down the road.
Elijah Torres
I highly recommend Joe & His Mechanics. - This shop is now the only that will maintain my vehicles, period.
Joe Tricarico
Amazing customer service. Did what they said they would do and more. Would recommend them to anyone! Very fair and very honest! Thanks guys.
Chris Guy
I have been to this shop twice now and I have received excellent customer service each time as well as a fair price. I know alot of mechanics like to hike up prices on parts or labor and this shop doesn't do that. It's refreshing to know and trust a mechanic and I will only come to this shop to see Joey.
Bret Koenig
If you demand honest business owners that actually have your best interest at heart regarding price and quality repairs by qualified auto technicians, then look no further than Helping Hand Auto Care in Phoenix, AZ.
Tim Werner
Diagnosed a tricky issue and had me back on the road. Good guys. They will get my continued business.
Rich Mailhiot
This is by far the only place I trust to work on my car. Great pricing, fantastic work, and outstanding customer service!! Lupe never failed to call me to keep me in the loop of what was going on. If I could I'd give them 10 stars. Highly recommend them. Go no where else!!
Lorraine Dye
I'd highly recommend the guys at Helping Hand! I just broke 100k miles with my truck and want to get another 100k out of it. I took my truck to Helping Hand and told them this and asked what their recommendation was for an overhaul and tune up. Joe took a lot of time to thoroughly ispect my vehicle and note and mention anything that looked like it needed maintenance repair. He put together a list of all of his recommendations and prioritized them for me telling me what was really important to do now and what could wait a little bit if cost was a concern. They gave me such a fair price on the whole package I decided to have them do everything. I've had my truck back now for a couple of months and couldn't be happier with the way that it runs. They even checked in with me a couple weeks later just to make sure everything was working out okay. I'd definitely recommed this shop to anyone looking for a straightforward and honest mechanic, sometimes hard to find. They know what they are doing and they will give you a fair price and assessment. Thanks guys, great job!
MrMattokay
So grateful for the work that Helping Hand Auto did to get my son's car ready to go for him. Not only did they do an amazing job on some body work needed on the car but also went out of their way to repair the cars antenna in quick fashion. Highly recommend them.
Nathan T.
By far the best place to get any of your auto needs addressed. Not only are the employees at helping auto knowledgeable, they are fair and will go the extra mile to make sure that you are happy with their services. I have been to a lot of mechanics and i will never again take it any where but helping hand. My experience with helping hand was definitely a 15 on a scale of 1-10. Thanks to all the guys at helping hand that fixed my car you guys are awesome and greatly appreciated
Jeremy Bloom
Helping Hand Auto Care is the best auto repair service I have ever used for my auto repair needs. Mr Landin did an outstanding job explaining what needed to be done in a way I was able to understand. The service techs were very informative, taking time to review additional service needs. I was given a loaner car while the work was performed ...and my car was delivered to my office when it was completed. Will I return to Helping Hand for future auto repair needs...ABSOLUTElY! Thank you again Joey & Lupe and all the crew for a job well done..
Sean Medley
First time customer and will return. Highly recommend for prices, Amber went above and beyond to find the best prices. She also kept open communication throughout the process, putting my mind more at ease. Big shout out to her, as well as Tim for getting my HHR out extra fast so I could make it to work on time! Thank you SO much to Helping Hand Auto, car is running better than ever
Morgan T.
I LOVE THIS PLACE!!! So friendly, best service, and best of all AFFORDABLE!! I strongly recommend this place.
RASHELE Lomax
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Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Helping Hand is the absolute best auto repair shop in the industry! Very friendly, fast, and reliable service! Joey is a solid guy!
Thank you Amber and mechanic that worked on my car, She drives so nice now!
Phoenix, AZ
A great, honest shop that does what they can to have your vehicle looked at asap. They've been great at handling a multitude of issues my mother and I have run into.
Phoenix, AZ
I love this shop. Amber is amazing. They became my mechanic awhile ago and I will not go anywhere else. This is the only shop I send anyone to. It's important I have a mechanic I can trust. My vechile is a 2004 ford with only 88,000 miles. If anything is wrong they address it honestly and affordability. They also have done some body work and it came out amazing especially when they had to match older yellow paint.
Phoenix, AZ
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